Effective Date: October 22, 2026

1. Introduction

Welcome to Dur Communities ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://alhada.dur.sa/ and submit your information through our forms.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services or products, as well as certain information collected automatically. The information we collect may include:

• Contact Data: Name, Email address and Phone number

This information is obtained through: Contact forms.

3. How We Use Your Information

We use the personal information collected to:

• Respond to inquiries and fulfill requests
• Send marketing and promotional communications
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These include:

• CRM platform (Freshsales)
• Website hosting services
• Legal authorities, when mandated by law, court order, or governmental regulation

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Once your data is no longer required for our business relationship or legal obligations, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we have collected about you.
• The right to request corrections to inaccurate data.
• The right to request the deletion of your personal data.
• The right to opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To request deletion of your personal data, use the button below. We will email you to confirm the request.

Request data deletion

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: technical@techlab.solutions